1. Introduction

Welcome to HOM SG PTE. LTD. (“HOM”, “we”, “our” or “us”).

These Terms & Conditions govern your use of our website and provide general information about our renovation services, including carpentry, electrical work, plumbing, tiling and related services.

By accessing or using our website, you agree to these Terms & Conditions. If you do not agree, please discontinue using the website.

2. Our Services

HOM provides renovation and related services to residential and commercial customers.

Information displayed on our website is intended for general reference and does not constitute a binding offer to provide services. The availability, scope and specifications of our services are subject to confirmation.

3. Enquiries and Quotations

Customers may contact us through our website or other communication channels to enquire about our services or request a quotation.

• Quotations are provided free of charge, subject to confirmation.
• Any quotation will be based on the information available and the agreed scope of work.
• Quotations may be revised if the project requirements, site conditions or scope of work change.
• A quotation does not constitute a confirmed booking or agreement until accepted and confirmed by HOM.
• The final price, scope of work and other project terms will be set out in the applicable quotation or written agreement.

4. Scope of Work

The scope of work for each project will be determined by the accepted quotation or written agreement between HOM and the customer.

Any services, materials or work not expressly included in the agreed scope may require a separate quotation and additional charges.

Customers are responsible for providing accurate project information and reasonable access to the worksite as agreed.

5. Payments

Payment terms, including deposits, milestone payments and the remaining balance, will be specified in the applicable quotation or written agreement.

Customers agree to make payments in accordance with the agreed payment terms.

Any additional costs arising from approved changes to the project will be communicated to the customer and handled in accordance with the agreed terms.

6. Changes and Additional Work

Any changes to the agreed scope of work, materials, specifications or project requirements must be approved in writing by both parties before the additional or revised work proceeds.

Additional work may result in changes to the project price and schedule. Any applicable changes will be communicated to the customer for approval.

7. Project Delays

Project schedules may be affected by circumstances such as site conditions, material availability, customer-requested changes, access restrictions, third-party work or other circumstances beyond our reasonable control.

Where delays occur, HOM will communicate relevant updates to the customer as reasonably practicable.

Any revised project schedule will be handled in accordance with the applicable quotation or written agreement.

8. Cancellation and Refunds

Project cancellations, termination and any applicable refunds will be handled in accordance with the signed quotation or written agreement and applicable laws.

Customers should refer to their individual agreement for the applicable cancellation terms, payment obligations and any amounts payable for work already performed or materials committed.

Please contact HOM directly if you wish to discuss a cancellation or changes to a confirmed project.

9. Workmanship and Warranty

Any applicable workmanship warranty, product warranty or defect-related obligations will be specified in the individual quotation or written agreement.

Warranty coverage, exclusions and procedures for reporting defects will be subject to the applicable terms and relevant laws.

Customers should refer to their project documentation for details of any applicable warranty.

Nothing in these Terms & Conditions excludes any rights or obligations that cannot lawfully be excluded under applicable law.

10. Limitation of Liability

To the extent permitted by applicable law, HOM will not be liable for losses arising from circumstances beyond our reasonable control or from the misuse of our website or reliance on general information published on it.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by law.

Any liability relating to a specific renovation project will be governed by the applicable quotation or written agreement and applicable laws.

11. Website Use and Intellectual Property

All content on this website, including text, images, graphics, logos and other materials, is owned by HOM or used with appropriate permission, unless otherwise stated.

You may access and use the website for personal or legitimate business enquiries. You must not reproduce, distribute, modify or commercially exploit website content without prior permission, except as permitted by law.

You agree not to misuse the website, interfere with its operation or use it for unlawful purposes.

12. Third-Party Links

Our website may contain links to third-party websites for convenience or reference.

HOM does not control these websites and is not responsible for their content, availability or practices. Accessing third-party websites is at your own discretion.

13. Privacy

Any personal information submitted through our website will be handled in accordance with our Privacy Policy and applicable data protection laws.

Please review our Privacy Policy for more information about how we collect, use and protect personal information.

14. Changes to These Terms

HOM may update these Terms & Conditions from time to time. Updated terms will be published on this page.

Changes to these website terms do not automatically amend an existing signed quotation or project agreement. Any changes to an existing project will be handled in accordance with the applicable agreement and law.

We encourage visitors to review this page periodically.

15. Governing Law

These Terms & Conditions are governed by the laws of Singapore.

Any dispute relating to the use of this website or these Terms & Conditions will be handled in accordance with applicable Singapore law.

16. Contact Us

If you have any questions about these Terms & Conditions or our services, please contact us:

HOM SG PTE. LTD.

Email: hello@homsingapore.com

Phone: +65 8040 0994

Website: https://www.homsingapore.com/